FAQ
ANSWERS TO YOUR MOST COMMONS QUESTION
Last updated: [06/11/2025]
By booking with Easy Car Fix, you agree to the following terms designed to keep things clear, fair, and transparent.
Pricing & Packages
Q1. How do I book?
Book online, WhatsApp, or call. Once you receive confirmation (SMS/email with Booking ID), your slot is secured
Q2. Payment methods?
Cash, card, or online transfer — after service completion. Some jobs may need an advance for special parts.
Q3. Reschedule or cancel?
Free if done 6+ hours before your slot. Within 6 hours, a small dispatch fee applies.
Q4. Pricing transparency?
We share all prices upfront. Extra repairs only start after your approval
Service & Warranty
Q1. What parts do you use?
OEM or high-quality aftermarket — your choice, clearly stated before work.
Q2. Warranty?
30-day workmanship + manufacturer warranty on parts.
Q3. Not covered?
Normal wear, electrical faults from third-party mods, or post-repair damage.
Q4. Own parts?
Allowed, but limited warranty on workmanship.
Privacy & Safety
Q1. How is my data used?
Only to manage your booking and service. We never sell or share your data.
Q2. Online payments safe?
Yes — SSL-secured and PCI-compliant gateways.
Q3. Personal items in car?
Please remove them before pickup. We can’t be liable for left-behind items.
Q3. Personal items in car?
Email support@easycarfix.ae — we reply within 24 working hours.